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Terms Of Service

Effective Date: August 20, 2025

 

1. Introduction

Welcome to Luxury Wellness Store (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://luxurywellnessstore.com (the “Website”) and any services, features, or content provided therein (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

 

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a company or legal entity, you represent that you have authority to bind it to these Terms.

 

3. Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to provide true, current, and complete information during registration and to update it as needed.

3.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Orders and Payment

4.1 Product Availability

Products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Prices may change without notice. We are not liable for any price changes, modifications, or discontinuance of products.

4.2.1 Price Match Guarantee

At Luxury Wellness Store, we want you to shop with confidence. That’s why we offer a Price Match Guarantee on eligible products.

Eligibility Requirements
To qualify for a price match, the item must:

  • Be identical in brand, model, version, and condition.
  • Be new, in stock, and available for immediate purchase from an authorized U.S. retailer.
  • Include the same terms of sale, including warranty coverage and shipping conditions.
  • Be compared against our standard listed price (price matches cannot be combined with additional discounts, coupons, or promotional offers).

Exclusions
Our Price Match Guarantee does not apply to:

  • Auction sites (e.g., eBay)
  • Discontinued, second-hand, open-box, or refurbished products
  • Out-of-stock items at the competitor’s store
  • Limited-time promotions, including Black Friday, Cyber Week, Prime Day, or similar event pricing

How to Request a Price Match

  1. Provide proof of the lower advertised price (website link or official quote).
  2. Submit your request to support@luxurywellnessstore.com prior to placing your order.
  3. Once verified, we will adjust the price at checkout to match the eligible competitor.

Our Price Match Guarantee ensures you always receive the best value while enjoying the trusted service, warranty handling, and support provided by Luxury Wellness Store.

4.3 Payment Terms

We accept all major credit cards, PayPal, and wire transfers in U.S. dollars. Payments are processed securely through Shopify. You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, Errors in the description or price of the product, or Suspected fraudulent or unauthorized transactions.

5. Shipping and Delivery

Shipping details are outlined in our Shipping Policy https://luxurywellnessstore.com/pages/shipping-policy All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy 

https://luxurywellnessstore.com/pages/refund-returns-policy

for applicable terms.

7. Intellectual Property Rights

7.1 Ownership

All Website content, including text, logos, images, and software, is the property of Luxury Wellness Store or its licensors and is protected under U.S. intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purpose.

7.3 Restrictions

You may not:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission.
  • Use any meta tags or other hidden text using our name or trademarks without our express written consent.
  • Use our content in a way that misrepresents your relationship with us.

8. User Content

8.1 Reviews

You may submit reviews. By doing so, you grant us a perpetual, royalty-free, worldwide license to use, display, and distribute that content.

8.2 Prohibited Content

Reviews must not contain illegal, obscene, defamatory, or infringing material.

You agree not to submit any User Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy.
  • Infringes on any intellectual property or other proprietary rights of any party.

9. Prohibited Activities

You agree not to engage in any of the following:

  • Violating Laws and Rights: Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
  • Disruption: Interfere with or disrupt the Services or servers or networks connected to the Services.
  • Unauthorized Access: Attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.

10. SMS Communications

We may send you promotional and transactional SMS messages. You may opt out at any time by replying “STOP.” Frequency of messages may vary.

11. Disclaimers

Our Services are provided “AS IS” and “AS AVAILABLE.” We make no warranties regarding:

  • The Services will meet your specific requirements.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • The results obtained from the use of the Services will be accurate or reliable.

12. Limitation of Liability

To the fullest extent allowed by law, our total liability shall not exceed the amount you paid for the product or service giving rise to the claim, or the total paid over the last 6 months, whichever is less. In no event shall Highline Home Supply LLC, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the Services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Services.

13. Indemnification

You agree to indemnify and hold harmless Highline Home Supply LLC, its affiliates, officers, and employees from any claims, obligations, losses, liabilities, costs or debt, damages, or legal fees arising from:

  • Your use of the Services,
  • Your violation of these Terms,
  • Your infringement of third-party rights.

14. Termination

We may suspend or terminate your access without notice or liability if we believe you violated these Terms or applicable laws.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. Any claims not subject to arbitration will be litigated in the State of Connecticut.

16. Dispute Resolution

Any dispute will be resolved exclusively through binding arbitration in the State of Delaware. Arbitration fees will not be covered by us if deemed excessive. Any cause of action must be brought within 1 year from when the claim arose.

17. Third-Party Links or Ads

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content or practices of any third-party sites.

18. Industry Compliance

Our platform is not subject to any industry-specific laws such as HIPAA, FISMA, etc.

19. Modifications to Terms

We may update these Terms at any time without notice. Continued use after updates constitutes acceptance.

20. Miscellaneous

20.1 Severability

If any provision is found unenforceable, the rest shall remain in full force.

20.2 Waiver

Failure to enforce any right or provision shall not constitute a waiver.

20.3 Entire Agreement

These Terms represent the entire agreement between you and us.

21. Contact Information

If you have questions about these Terms, please contact

Highline Home Supply LLC

Trade Name: Luxury Wellness Store

2389 Main Street, STE 100, Glastonbury, CT 06033

📧 support@luxurywellnessstore.com

📞 (860) 590-3541