Terms of service

Effective Date: May 13, 2026

Luxury Wellness Store is a registered trade name of Highline Home Supply LLC.

For questions about these Terms, please reach us at:

Email: support@luxurywellnessstore.com
Phone: +1 (860) 590-3541
Address: 2389 Main Street, STE 100, Glastonbury, CT 06033
Hours: Monday through Friday, 9am to 5pm EST

Introduction

Welcome to Luxury Wellness Store. These Terms of Service govern your access to and use of our website located at https://luxurywellnessstore.com and any services, features, or content provided therein (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a company or legal entity, you represent that you have authority to bind it to these Terms.

Accounts and Registration

Account Creation: To access certain features, you may need to create an account. You agree to provide true, current, and complete information during registration and to update it as needed.

Account Responsibilities: You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

Orders and Payment

Product Availability: Products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

Pricing: Prices may change without notice. We are not liable for any price changes, modifications, or discontinuance of products.

Payment Terms: We accept all major payment methods as outlined in our Payment Policy. All transactions are processed in US dollars through Shopify's secure payment platform. You agree to provide current, complete, and accurate billing information.

Order Acceptance: We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in the description or price of the product, or suspected fraudulent or unauthorized transactions.

Shipping and Delivery

Shipping details are outlined in our Shipping Policy. All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

Returns and Refunds

Please refer to our Return and Refund Policy for applicable terms.

Intellectual Property Rights

Ownership: All Website content, including text, logos, images, and software, is the property of Luxury Wellness Store or its licensors and is protected under U.S. intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.

Restrictions: You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission. You may not use any meta tags or other hidden text using our name or trademarks without our express written consent. You may not use our content in a way that misrepresents your relationship with us.

User Content

Reviews: You may submit reviews. By doing so, you grant us a perpetual, royalty-free, worldwide license to use, display, and distribute that content.

Prohibited Content: Reviews must not contain illegal, obscene, defamatory, or infringing material. You agree not to submit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy, or that infringes on any intellectual property or other proprietary rights of any party.

Prohibited Activities

You agree not to engage in any of the following:

• Violating Laws and Rights: Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
• Disruption: Interfere with or disrupt the Services or servers or networks connected to the Services.
• Unauthorized Access: Attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.

SMS Communications

We may send you promotional and transactional SMS messages. You may opt out at any time by replying STOP. Frequency of messages may vary.

Disclaimers

Our Services are provided "AS IS" and "AS AVAILABLE." We make no warranties regarding whether the Services will meet your specific requirements, whether the Services will be uninterrupted, timely, secure, or error-free, or whether the results obtained from the use of the Services will be accurate or reliable.

Limitation of Liability

To the fullest extent allowed by law, our total liability shall not exceed the amount you paid for the product or service giving rise to the claim, or the total paid over the last 6 months, whichever is less. In no event shall Highline Home Supply LLC, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Services, any unauthorized access to or use of our servers and/or any personal information stored therein, or any interruption or cessation of transmission to or from the Services.

Indemnification

You agree to indemnify and hold harmless Highline Home Supply LLC, its affiliates, officers, and employees from any claims, obligations, losses, liabilities, costs or debt, damages, or legal fees arising from your use of the Services, your violation of these Terms, or your infringement of third-party rights.

Termination

We may suspend or terminate your access without notice or liability if we believe you violated these Terms or applicable laws.

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. Any claims not subject to arbitration will be litigated in the State of Delaware.

Dispute Resolution

Any dispute will be resolved exclusively through binding arbitration in the State of Delaware. Arbitration fees will not be covered by us if deemed excessive. Any cause of action must be brought within 1 year from when the claim arose.

Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content or practices of any third-party sites.

Industry Compliance

Our platform is not subject to any industry-specific laws such as HIPAA, FISMA, etc.

Modifications to Terms

We may update these Terms at any time without notice. Continued use after updates constitutes acceptance.

Miscellaneous

Severability: If any provision is found unenforceable, the rest shall remain in full force.

Waiver: Failure to enforce any right or provision shall not constitute a waiver.

Entire Agreement: These Terms represent the entire agreement between you and us.